FAQs

Ordering

 

1. How can I make changes to my order?

Simply email us at store@onedegreegoods.com within 12 hours. Be sure to include your order number! If you would like to change your product/design, please also include the URL or name of the new product/design. 

2. How do I know if my order was placed successfully?

If you have received an order confirmation email from us, your order was placed successfully! However, if there is any error, please email us at Store@onedegreegoods.com.

3. Does ODG accept bulk purchases?

Please send us an email to Store@onedegreegoods.com with more details and we will follow up.

 

Promotion

 

1. Can I apply 2 promo codes on the same order?

We are afraid that only one promo code can be applied per order.

2. Can I apply 2 gift card codes on the same order?

2 Gift card codes can be applied together on one order.

3. Can I apply gift cards and promo codes together on my order?

Gift cards and promo codes can be applied together.

4. Can I apply promo codes and store credits together on my order?

Promo codes and store credits can be applied together.